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Data privacy facts

 

For our website and our service, compliance with data privacy, the comprehensive guarantee of data privacy and transparency with data processing are essential. The following information is intended to provide you with a quick and simple overview of which of your data we collect and process in conjunction with the use of the website and the services accessed through it (e.g. our shop). You can find the detailed and complete version of the data protection policy here:


Who is responsible for data collection and data processing on this website?
ERZecom UG, Aachener Str. 120-122, 52223 Stolberg
Which data do we record when you visit our website?
When you visit our websitewe record so-called access data in a logfile (e.g. name of the accessed website, the accessed file, the date and time of the access, the transferred data volume, message about the successful access, the browser type, the operating system, the so-called referrer URL (the previously visited website) and the access provider and your IP address. However, it is not possible for us to identify a particular individual from the data in this logfile, including the IP address.
Do we use cookies and tracking software on our website?
Yes. You can find out details about how they work and how you can delete cookies in our data protection policy.
Which data do we record within the context of using our shop?
For this, we need your name and the (delivery) address and your bank account details, if applicable.
Which data do we process in conjunction with our newsletter?
We only need your e-mail address for the receipt of our newsletter.
Are data disclosed to third parties?
We do not disclose personal data to third parties, unless you provide us with your express consent. Apart from this, the commissioned transport company requires your data, if this is needed for the delivery.
How are the data protected from unauthorised access?
We undertake to take all appropriate technical and organisational measures in order to protect your data stored with us. If we use companies, which process data on our behalf, we obligate these companies to comply with the required data privacy to the same extent and reserve the right at all times to check the data security with these companies.
When do we delete the data?
Data are deleted as soon as they are no longer required to fulfil the purpose for which they were collected. Furthermore, you may delete your profile at any time.
Which rights do you have?
You may e.g. request information about which data are stored and may request the correction, deletion and blocking of personal data. In addition to this, you have the right to revoke granted consents, the right to limitation and the right to contact supervisory authorities with complaints at any time.




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